Lay Down the Blade

Character & Account Deletion

Every burden has its end. If you want to stop playing Blade's Burden and remove your data from our servers, you have two options depending on how complete a removal you want.

⚠ This Cannot Be Undone

Deleting a character or account is permanent. Your Soulbound units, progression, virtual currency, items, gacha pity counters, guild membership, and friend connections will be lost and cannot be restored. No refunds will be issued for any past purchases of soul shards or other items.

Option 1 — Delete a Character In-Game (Fastest)

Recommended

You can delete any character you've made from inside Blade's Burden — no email required, no waiting period.

Open Blade's Burden and sign in.
Go to Settings → Character → Delete Character.
Confirm. The character and everything tied to it (units, inventory, gacha history, guild membership, raid records, chat messages) is removed immediately.

Note: Deleting your last character does not delete your sign-in account. Use Option 2 below for full account removal.

Option 2 — Full Account Deletion (Email Request)

To remove your sign-in account and all characters associated with it, submit a request below or email us directly at baladidoggames@gmail.com. We will action the request within 30 days and confirm by email.

Deletion requests are processed in accordance with applicable data-protection laws, including the EU/UK GDPR and California CCPA/CPRA, where those laws apply to you. Residents of those jurisdictions also have the right to request access to, correction of, or a copy of their personal data — see Section 8 of our Privacy Policy.

What Will Be Deleted

All characters on all worlds, including usernames and cosmetics
All Soulbound units, equipment, and inventory items
All virtual currencies (soul shards, obsidian dust, gold, guild coins, arena tickets, spirit awakeners)
Gacha pull history and pity counters
Guild memberships, friends list, block list, and friend requests
Battle logs, arena history, and raid participation
All chat messages you've sent (note: chat is also auto-purged after 7 days regardless)
Your authentication link to Sign in with Apple or Google

What Is Not Deleted

Your Apple ID or Google account — those belong to Apple/Google, not us. Revoke our access from Apple ID Settings → Sign in with Apple or Google Account → Security → Your connections if you also want to sever the sign-in link on that side.
Short-term encrypted backups — may contain traces of your data for up to 30 days before being overwritten in the normal rotation.
Anonymized aggregate gameplay statistics (no identifying information).

Request Full Account Deletion

Fill out this form and we'll verify the request using the email on your sign-in provider. Expect a confirmation within a few business days and full removal within 30 days.

✓ Request Prepared
Your default mail app should have opened with a pre-filled deletion request. Send the email to complete your request. If nothing opened, please email us directly at baladidoggames@gmail.com.

Before You Go

If you're running into a bug, a toxic guildmate, or a balancing issue — we'd love a chance to help before you delete anything. Reach out at baladidoggames@gmail.com and we'll do our best. Your burden matters.

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